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49 pages 1 hour read

Indra Nooyi

My Life in Full: Work, Family, and Our Future

Indra NooyiNonfiction | Autobiography / Memoir | Adult | Published in 2021

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Part 2Chapter Summaries & Analyses

Part 2: “Finding My Footing”

Part 2, Chapter 4 Summary

After graduating from Yale and marrying her husband, Nooyi began working as a consultant for Boston Consulting Group. She consulted for numerous businesses, such as Servus Rubber and Trane. Her work required her to extensively research a huge range of products, such as toilet and tissue paper, juices, sweeteners, and pharmaceuticals. Her frequent travel for work meant that Nooyi had little time to spend with her husband at their home in Chicago. Despite their meager savings, Nooyi and her husband bought a house in a new development in the Chicago area of Glen Ellyn for $150,000.

Nooyi was shocked to discover that her father was very ill with pancreatic cancer. She quickly flew to India to be with him and was relieved when her boss offered her six months off with pay to spend time with her dad. This episode reminds Nooyi of how important it is to receive professional support during personal hardships. Nooyi encouraged her father to receive care in the US, but he passed away soon afterward. At this time, she also became pregnant, and she tried to take care of herself while grieving her father’s death. She was astonished by the kindness of her colleagues: Her secretaries brought her food, and the CEO she consulted for flew in with his staff to meet with her since she couldn’t travel.

Now a widow, Nooyi’s mother moved in with her and Raj. Nooyi soon gave birth to her daughter, Preetha. She was grateful for her three months of maternity leave, but she was also sad to leave her daughter at home in her mother’s care and return to work full-time. She continued her demanding consulting job until she was severely injured in a car accident.

Part 2, Chapter 5 Summary

After her car accident, Nooyi spent several weeks in intensive care before returning home to continue her recovery. She was relieved that Boston Consulting Group continued to pay her salary and that she had good health insurance through her job. However, she also knew that the intense demands of her consulting job no longer worked for her and her family, and she decided to accept a position at Motorola. Over the next eight years, the company’s CEO, Gerhard Schulmeyer, became a valuable mentor to Nooyi, helping her acquire skills and new opportunities that advanced her career.

Nooyi and her husband struggled when her mother decided to return to India, leaving them without childcare for the first time. They found a local mother who cared for Preetha at her home, but they disliked leaving their daughter there for the entire day. They asked their relatives in India to come and help them and made a schedule of everyone’s time with Preetha. Nooyi realized how lucky she and her husband were that they had an extended family circle who were happy to help them.

At work, Nooyi was excited to make progress as the chief strategist at Motorola. Despite Gerhard Schulmeyer’s reputation as a difficult collaborator, Nooyi was able to establish a positive rapport with him and prioritized his many ideas as she saw fit. Nooyi worked with executives on new technologies for cars, and she was made vice president and director of corporate strategy and planning in 1988. One of her colleagues helped Nooyi learn a softer communication style, which helped her make positive connections in the workplace. Over time, though, Nooyi found her daily work “tedious” as she tried to navigate relationships with multiple managers and executives (102).

Nooyi was disappointed to learn that Schulmeyer was leaving Motorola to take a corporate job in Switzerland, and she turned down an offer to work for him there. As the months passed, Nooyi was increasingly frustrated at Motorola, as her fellow executives took a long time to make firm decisions about the company’s direction. When Schulmeyer revealed that he was shifting positions to work in Connecticut and urged Nooyi to follow him there, she agreed, leaving Motorola to work for Asea Brown Boveri (ABB) in Stamford, Connecticut. Nooyi credits her husband for prioritizing her happiness and professional success and being so supportive of her career.

Part 2, Chapter 6 Summary

Nooyi was thrilled to be reunited with Schulmeyer as she began her position as senior vice president of strategy and strategic marketing at ABB. Nooyi studied both the company and its young CEO, Percy Barnevik, learning about the industrial equipment that ABB supplied to industries around the world. During this time, Nooyi was happy to receive her American citizenship, which she celebrated with her colleagues. While Nooyi felt challenged in her new, interesting work, she was aware that she cared more about working for Schulmeyer than working for the company itself.

Nooyi and her husband rented a home in the Noroton Bay area and had their second child there. They continued to struggle with work-family balance and hired and fired several nannies. While Nooyi and her husband appreciated her mother’s help with their children, they had different parenting styles and standards, which created conflict. The author believes that with good communication and boundaries, multi-generational living can benefit elders, parents, and grandchildren.

The author remembers experiencing discrimination in the rental market in Connecticut. She was warned away from settling in Darien or New Canaan, which were both predominantly white towns. Feeling unwelcome, she and her husband chose to buy a home in Greenwich instead. Nooyi gave birth to her second daughter, Tara, and found juggling motherhood and work exhausting. She felt guilty that she had such limited time with her children, but she did not believe she could take time off her work and still have a career afterward. As much as Nooyi wanted to devote herself to motherhood, she felt she was “wired” to work compulsively, even inviting colleagues to her house on maternity leave to discuss a project (120). Nooyi and her husband were devastated to learn that their daughter was being bullied at her school—where she was one of a few children of color—with the knowledge of her teachers. The author recalls feeling guilty that she had put her daughter in an “exclusionary” environment and quickly enrolled her in a Catholic girls’ school (121).

When Schulmeyer left ABB and moved to Germany, Nooyi did not collaborate well with the new CEO and soon left the company. Ever a supportive mentor, Schulmeyer arranged for her to meet Jack Welch, the CEO of General Electric (GE), but she turned down his offer of a management position since it would require her family to move. She was approached by many other companies, but she turned down their offers for similar reasons. The CEO of PepsiCo then asked Nooyi to join his team as VP of corporate planning and strategy. At first, she was hesitant, since the company’s products were so different from her previous work experience; however, the CEO’s humility and the interesting challenge of the position ultimately led her to accept.

Part 2 Analysis

In Chapters 4-6, Nooyi continues to expand her motif of the importance of family. Her anecdotes reveal that her family was an enormous source of practical help and emotional support as she began her career, started a family, and recovered from a serious accident. For instance, she credits her mother and other relatives with helping her and Raj care for their children when they were busy at work. She explains that she and her husband needed all the income they brought in for expenses and saving, so when she wanted to prioritize her career after childbirth, having her mother there was essential: “[M]y path back to work was possible for one reason: my mother was home to look after Preetha. She did all that work, and I didn’t worry” (89). This pragmatic support from one of Nooyi’s closest family members enabled her to continue her career and become a new mother at the same time. She also credits her husband’s family with offering similar help, even flying from India to stay with them for long periods. While Nooyi acknowledges that this arrangement was not always easy, she uses her own experience to advocate for multigenerational living, which she believes can be a “tremendous advantage to working families” if everyone compromises equally (114). This experience is also an allusion to how different cultures can benefit everyone. Intergenerational households are more common in different countries, including India, and introducing this practice can contribute to someone’s success.

She lovingly remembers the care she received from her family after her car accident. She writes that her and Raj’s “famil[ies] flocked in again” to take care of her child, check on her at the hospital, and help with her rehabilitation. She says, “My family took care of me, day after day” (91). By sharing these memories, Nooyi recognizes the crucial role her family played in her life and career by helping her to recover and return to her healthy, productive life months later. She also credits her husband for encouraging her ambitions, explaining that he was flexible with his own goals so that she could accept a new opportunity and move the family to Connecticut. Without his cooperation, her career may have stalled. She recalls how his “courage and devotion” regarding his family are a crucial element of her affection for him, making her feel that he is “the best thing that has ever happened to [her]” (106).

Her discussion about the economic and emotional impact of family adds to Nooyi’s argument about balancing work and family life. By acknowledging her relatives’ ongoing help, she supports her argument that new families need reliable childcare to successfully transition into working parents. Her argument for affordable childcare is persuasive. She writes that everyone endures a variety of hardships, from weather to illness to marital issues, and this should make childcare benefits “a national priority” (98). Moreover, she also lauds the value of paid time off for employees. Her anecdotes reveal how she greatly benefited from paid leave during challenging personal life events, such as her father’s death and her car accident, and she credits her workplace’s generous policy with helping her to maintain her career. She writes:

This episode in my life underscores how paid leave to get through all kinds of personal situations—including childbirth and personal illness but also other circumstances—can be a game changer for so many careers. In many ways, it’s only when you have experienced this benefit for yourself that you can truly recognize its critical importance (84).

These stories also reveal facets of Nooyi’s personality, such as her confession that she feels “wired” to work compulsively (120). While she loves being productive and seeing the results of her efforts, Nooyi realizes that this impulse takes time and energy away from her personal life. She explains her occasional regret that she feels so dedicated to her work, whether she wants to or not. Acknowledging this mindset is essential to creating relatability; many will align with her issues creating a work-life balance, particularly in American culture, which can prioritize an intense focus on one’s profession.

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